Table of contents
At Rural Training Australia we provide quality training in the Agriculture, Horticulture and Thoroughbred Race Horse Industries.
We do not try to be all things to all people but concentrate on what we do best. We believe our quality training will provide you with the outcomes you desire, be it a better job, an increased income, being a better food producer or gaining professional recognition.
Agriculture - Horticulture - Food Production
The major part of our business is Food Production because it is what we know best and it is our passion. We are just as passionate about you our students; we want you to succeed. Work with us to increase your knowledge and skills. We subscribe to best practice assessment standards ensuring you to be at the leading edge of your field. You will be equipped with the skill and knowledge gained from an industry-leading training course that will fast track your Food Production career. Our industry is poised for an exciting future and we look forward to supporting our valued students and clients on this journey.
The avenues to pursue in our industry are numerous such as, Farmer, Cattle Station Manager, Head Stockman, Stock Agent, Grower, Ag Consultant. It all starts here.
Rural Training Australia is the trading name for Coastal & Rural Training Pty Ltd which was started in 2001 by people from a rural and remote background in the Western Australian wheatbelt and has grown to encompass WA, Northern Territory and Queensland.
Our Trainer/assessors are Cattle and Stock horse experts or Grain and Sheep experts or Fruit and Vegetable growers.
All still work in their chosen area to keep their knowledge and skills current to provide you with the latest and best possible industry information and practices.
Some are relief Station Managers or Head Stockmen, others are Stock horse trainers or Plantation workers or Animal Husbandry/cropping and Farm Maintenance contractors.
Our office staff have all worked in livestock yards and paddocks, driven tractors and fixed fences.
It is our commitment to you for us to have the most up to date knowledge and skills to assist your development.
Our range of products and services include Funded workplace traineeships in Western Australia, Northern Territory and Queensland for the Qualifications that we offer.
We also provide an RPL service for the Qualifications that we offer.
We are currently considering utilising our Trainer/assessors skills and expertise to offer short courses in the future depending on industry demand.
RTA specialises in providing professional education and training services to you in Western Australia, Northern Territory or Queensland.
Our friendly and experienced team will provide support and assessment feedback as you progress through your studies.
The majority of your training is ‘workplace based’. This allows us to deliver hands on training that specifically targets the requirements of your job role whilst contributing towards productivity.
It is our aim that you meet and exceed industry requirements.
Example; if one of your chosen competencies is AHCMOM202 Operate Tractors.
“There are many makes, models, weight, capacity and variations of tractor. Some are for small acreages slashing grass whilst others are huge being articulated and towing 20 metre air seeder units.
We will endeavour to equip you with the knowledge and skills to operate as many as practical.”
The overall objective of Training by ‘Rural Training Australia’ is to enhance the work capability of all students by assisting them to improve job related skills & underpinning knowledge in workplace related tasks.
Assisting you to develop and work through training.
Assisting you to gain job pathways.
Therefore, our preferred method of training delivery is face to face, IE, Discussion, demonstration and structured practice. This is supplemented with workplace documentation and varying learning resources. You may also be required to complete a project or build a portfolio.
As per the training delivery, your assessment sessions will be based on the same format. IE, you will be assessed as you perform the unit of competency during the normal course of your employment. If the assessor is unable to witness your work performance, then a simulated exercise will be requested. The theory component will be by either written exam or verbal discussion for a more in-depth knowledge assessment. Your performance will also be supported by an employer representative or a workplace referee. The assessor may request reassessment or that you perform a portion of the unit at a later date.
Building on the strong relationships we develop with learners completing our courses, our industry experts are available by arrangement to provide ongoing mentoring to you. Students can also benefit from access to current industry information through our client network.
In Australia, only Registered Training Organisations can issue nationally recognised qualifications. Our RTO provider code is 50898.
Our courses are delivered by appropriately qualified and experienced Facilitators, and through a variety of methods.
We will also notify you immediately if a change occurs that may affect the services that we provide.
This includes a change of ownership, and/or any changes to, or new 3rd party arrangements.
Simply put, we guarantee to protect and support your endeavours to gain a qualification.
Feel free to contact us with any query you may have regarding your learning experience with Rural Training Australia.
Main contact for all queries
Office Manager Kylie
PO Box 159 Northampton WA 6535
Mobile 0428 951616
Or via our website www.ruraltrainingaustralia.com.au
Direct contact for complaints and appeals or just a chat
Dave Rock CEO
Mobile 0427 341 430
All prospective students will be offered RPL and credit transfers during the unit selection stage of their enrolment.
RTA recognises AQF qualifications and statements of attainment issued by any Registered Training Organisation in Australia.
Tips & hints to help you show your skills for recognition.
There are many forms of assessment available to gain Recognition of Prior Learning (RPL).
In order to have skills formally recognised in a national system, assessors must make sure you have the skills and knowledge to the industry standard. This means you must be involved in a careful & comprehensive process that really covers the content of all of the units or qualifications you are applying for recognition. Your skills & experience from the past 2 years are the most important in the assessment because this shows you are current in the industry. Assessment can happen in a variety of ways. Being prepared can save you lots of time & hassle. Here are some tips & hints to prepare for a recognition process.
It is Rural Training Australia’s requirement that all prospective students complete an LLN test to assist in determining the level of adjustment, assistance or support required, if any.
Rural Training Australia staff are able to provide referral to appropriate organisations for your support.
Rural Training Australia offers referral to welfare, guidance, & external support services to all students. The nature of the information required can either be one of training/assessment nature, external support aspect, or that of a private matter.
Students with physical or mental impairments may require adjustments to the workplace Assessment of workplace facilities, equipment. The following processes will be applied for students considered to be at risk.
RTA is at all times concerned with the welfare of our students. Staff will counsel students as appropriate and/or refer them to qualified counsellors. Staff are required to respond to and attempt to alleviate any signs of distress, discomfort or risky behaviour by students, and to actively render appropriate support and assistance.
It is Rural Training Australia’s desire to provide a positive experience to all clients.
We take complaints seriously.
Should the occasion arise that you have a complaint regarding our staff or practices it is recommended that you communicate with your trainer/assessor. If this does not result in a positive resolution, please contact Rural Training Australia’s CEO 0427 341 430 email@example.com .
RTA’s Management shall ensure that all complaints and appeals are dealt in accordance with the principles of natural justice and procedural fairness and remains publicly available. All complaints and appeals shall be subject to notification within RTA’s management meeting and require the implementation of RTA’s complaints and appeals process.
Scope of Complaints and Appeals Policy
RTA will manage and respond to allegations involving the conduct of:
a) RTA, its trainers, assessors or other staff;
b) a third-party providing services on RTA’s behalf, its trainers, assessors or other staff; or
c) a learner of RTA.
Complaints and Appeals Procedures
Learners may choose to submit a complaint to RTA staff via the Informal Process or Formal Process.
(Please note ‘RTA staff’ will be considered to include third parties or partnering organisation staff)
• Learners may submit a complaint (verbally or in writing) directly to RTA’s staff with the purpose to resolve a complaint through discussion and through mutual agreement. All complaints received will be acknowledged in writing by RTAs Management.
• RTA staff are required to explain to the Learner the Informal, Formal and complaints and appeals processes available to them.
• Learners may be accompanied by a third party of their choice to support them in the informal process discussion.
• All informal complaints when finalised shall be reported to RTA’s Management by RTA’s staff (via a STUDENT COMPLAINT form available on request) for further review and consideration for potential continuous improvement actions, regardless of whether the complaint was resolved or not.
• All informal complaints that are not resolved with Learners by mutual agreement with RTA’s staff will require the completion of the formal complaints process.
• When a Learner wishes to submit a formal complaint or is dissatisfied with the attempt to resolve a complaint informally (directly with staff) the Learner may submit a formal complaint to RTA’s management utilising the 'Student Complaint Form' available on request.
• RTA’s Management will respond in writing to all formal Learner complaints within 5 days of receipt of a 'Student Complaint Form'.
• When a Complaint is recognised as requiring more than 60 calendar days to resolve RTA’s management must inform the complainant in writing, including reasons why more than 60 calendar days are required; and regularly update the complainant on the progress of the matter.
• RTA’s Management shall respond to formal complaints from Learners in writing proposing a resolution to the complaint.
• RTA Management responses to the complainant shall include information and procedures concerning the complainant’s right to appeal the proposed solution and request for an independent adjudicator.
• All formal complaints when finalised shall be reported to RTA’s Management by RTA’s staff (via a 'Student Complaint Form') for further review and consideration for potential continuous improvement actions, regardless of whether the complaint was resolved or not.
In the event of a Learner advising that they are dissatisfied with the proposed solution for a formal complaint to RTA’s management, the CEO shall provide an additional opportunity to provide a solution and shall apply the External Appeal process.
• The CEO shall advise the Learner that an Independent Third party shall be sought to consider the nature of the complaint and a possible further resolution at no cost to the Learner.
• The selection of the Independent Third party shall be communicated with the Learner and the selection must be with the mutual agreement of the Learner.
• RTA’s management shall make contact with the Independent Third party and provide all documentation related to the formal complaint and Learner contact details.
• Independent adjudication responses must be within 7 days from the date that all formal complaint documentation is provided to the Independent Adjudicator.
• When an Appeal process is recognised as requiring more than 60 calendar days to resolve RTA’s management must inform the appellant in writing, including reasons why more than 60 calendar days are required; and regularly update the appellant on the progress of the matter.
• On receipt of the formal complaint documentation the Independent Third party shall make contact with RTA’s Management staff and the Learner and arrange a suitable time for further discussion pertaining to the formal complaint.
• All Independent Third Party proposed solutions shall be final and be reported to RTA’s management and the Learner in writing and will require immediate implementation by both parties.
Assessment result appeals
All appeals from Learners relating to assessment results must be received in a period no longer than 3 months following the competency decision.
Assessment Appeals Procedure
Staff delivering training and assessment services on behalf of RTA will be required to:
Provide timely guidance to all course participants regarding the assessment appeals procedure.
• Clarify any aspects of the assessment results that a student does not understand.
• Provide each student that requests an assessment appeal with the required 'Assessment Appeal form' available on request.
• Communicate directly via email as soon as possible with RTA’s management on any advice (verbal or written) provided by a student that they are seeking to appeal an assessment decision.
• Schedule a meeting with the student and RTA’s management when a completed assessment appeal form is received from a student.
• Communicate any outcome decision by RTA’s management to uphold or overturn an assessment appeal to the student’s by completing the assessment appeal form clearly identifying the reason for the outcome.
• All assessment appeals will be processed by RTA’s staff and management within 10 days of receipt of an appeal. All assessment appeals must be maintained on the students file.
• Student records will be adjusted to comply with RTA’s management appeal outcome decisions.
Complaints and appeals records
RTA’s management shall maintain records of all complaints and appeals and their outcomes and reference complaints and appeals in RTA’s Complaints Register and Management meeting minutes identifying potential causes of complaints and appeals and takes appropriate corrective actions to eliminate or mitigate the likelihood of reoccurrence.
Records of all Informal, Formal complaints and appeals will be recorded in RTA’s Review meeting minutes and all written student complaints records will be retrievable through the Student Complaints PCFs.
For our fees and charges please click on the link below
Resource fees must be published by RTA prior to the commencement of enrolments. RTA does not charge resource fees.
RTA provides Training Record Books to trainees and apprentices, we must do so free of charge.
Under the Data Provision Requirements 2012, Rural Training Australia is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on the enrolment form), may be used or disclosed by Rural Training Australia for statistical, administrative, regulatory and research purposes. Rural Training Australia may disclose your personal information for these purposes to:
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
You may receive a student survey which may be administered by a government department or NCVER employee, agent or third-party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).
According to the Department of Industry and the Student Identifiers Bill 2014:
Using the USI, the personal information would only be linked to the educational information when a student asks to see his or her own records or when a student authorises someone else to do so (such as a training organisation) or as otherwise authorised by Commonwealth legislation.
Rural Training Australia will seek your written permission to use your images or testimonials for the purpose of promoting our services.
A USI is required by all Australians undertaking nationally recognised training. It allows students to link to a secure online record of all qualifications gained regardless of the provider. This system was implemented by the Australian Government in 2015, so it will show student achievements from 1 January 2015 onwards. As an RTO, Rural Training Australia cannot issue Certificates or Statements of Attainment without a USI. Therefore, it is mandatory that all students supply their USI upon enrolment.
Applying for a USI
The USI system accepts any one of the following valid forms of Australian ID:
Without one of these documents a USI cannot be issued and enrolment may not be possible. In this situation it is recommended to contact Rural Training Australia and they can discuss with the USI Registrar.
Note that there is no charge to apply for a USI.
More information on applying for a USI: https://www.usi.gov.au/
Please provide either Drivers licence or passport to the AASN (Australian Apprenticeship Support Network) representative when requested.
Prior to completing the enrolment/training plan you, the employer representative and the trainer/assessor must choose the competencies that will make up your qualification. This is a negotiation process and only units that we offer can be chosen. The training plan will outline who, how, when and where your training and assessment takes place.
The training plan will outline who, how, when and where your training and assessment takes place. Completed and signed by you, the employer representative and the RTA trainer/assessor.
If you are under 18 years of age a parent or guardian will be required to sign.
Rural Training Australia will provide a student record book within 4 weeks of enrolment. Additional resources are available via our Student management System for which you are provided with a log in.
Hard copies of resources are provided on request as you may be at a location where internet is minimal or not available. Please also utilise your trainer as much as possible.
You will need to have available all appropriate PPE (Personal Protection Equipment) that is required in your workplace.
Example; helmet, boots, gloves, eye protection, hearing protection etc.
Employer & Trainee obligations
The Employers traineeship obligations are to
Provide the appropriate facilities & experienced people to facilitate the training & supervise the trainee while at work, in accordance with the Training Plan
Make sure the trainee receives on-the-job training & assessment in accordance with our Training Plan
The Students obligations:
Students are expected to adhere to the following:
Rural Training Australia will issue all certification and Statement of Attainment in line with the requirements of Schedule 5 of the Australian Qualifications Framework and the endorsed Training Packages as per the scope of registration the RTO is approved to deliver. Certificate and Statement of Attainment to the learner with 30 days of being assessed as meeting the requirement of the Training.
For qualification security we utilise a watermark system and unique QR barcode.
A fee of $20.00 will be charged for electronic copy of Certificates.
A fee of $30.00 will be charged for printed copy of Certificates.
We would appreciate your feedback to assist us continually improve our services.
Feedback is sought from internal and external stakeholders as well as students, employers and industry (i.e. administration staff, trainers/facilitators, assessors, contractors, instructional designers and specialist course writers). As an RTA student, you will be asked from time to time to participate in our stakeholder feedback through the completion of a survey re your experience as a student in our learning program. Your cooperation would be appreciated as all results are analysed to enable us to improve our learning programs and maintain our high standard. Our assessors participate in moderation and validation of assessment activities on a regular basis to maintain the quality of the learning and assessment strategy. Our Quality Indicator feedback returns, in conjunction with internally generated surveys are analysed for opportunities to implement continuous improvement initiatives to our learning and assessment strategies, identify areas for staff continuing professional development and/or improvement or adjustment to our internal policies, processes and systems.